Testimonials

Patients say it the best when it comes to their experience of Dr. Hilbert, Au.D.’s Audiological care. Read for yourself what patients have said.

Sara

I can't thank you enough for caring about me as a person and not just a routine audiogram!

When I met with Dr. Hilbert, I expected to get the routine audiogram that I booked the appointment for. Instead, what I got was a comprehensive consultation that included not only the audiogram, but also a check-up on my hearing aid and a lengthy discussion regarding the details of my case.  The concerns that he raised prevented me from going through with an irreversible surgery on my ear that could have had adverse side-effects that would affect me for the rest of my life and wouldn't have even solved all of my hearing issues.  The passion that Dr. Hilbert has for ensuring his patients receive the diligent care that they deserve was clearly evident to me.  That alone was well worth the $200 fee. That was priceless to me.

But you can also add to that the fact that we haven't had an audiologist in Fort McMurray for several years now. Previously, I've had to travel 5h to get an audiogram. The process to get my hearing aid took three such trips. The inconvenience of taking extra time off work and the cost of the travel far outweighs Dr. Hilbert's fee.

I sincerely hope that Dr. Hilbert continues to operate his clinic in Fort McMurray so that other people can benefit from being one of his patients. The convenience of having Dr. Hilbert offer his services in Fort McMurray combined with the thorough and passionate care that he provides is exactly what we need in Fort McMurray.

 I truly appreciate your passion... thank you so much!

Sara

Elizabeth

I am forever grateful for all that you have done in making my hearing successful and even keeping me in the career that I am so passionate about.

So thank you again!

Elizabeth

Jenny and Michael

Yesterday I was in your office with my Dad.

I would like to thank you for the excellent care we received.  Dr. Hilbert was kind and carefully explained where my Dad's hearing is at, and gave us plenty of information to review to improve his quality of life.

We appreciated that it was not a pushing sales pitch.  My Dad will need a bit of time to go over the reports with us. We want to help him figure out what is best for him at this time stage  of his life.

Jenny and Michael

Ken

It is with pleasure that I write this to inform any of your new clients that you have been the most patient of any of the audiologists or audiology techs that I have been to. Your calm and comforting demeanor makes me feel wanted and respected as a client with the sole goal of achieving my personal hearing success.

In my profession as a Commercial Realtor, I cannot afford to misinterpret what my clients' wishes are. You have made it possible for me to listen properly. Thank you and feel free to post or give a copy of this letter to any client with the same challenges.

Respectfully submitted,

Ken 


Mark

I have been extremely pleased with the level of service provided, specifically by Markus Hilbert. He has in my opinion gone above and beyond in terms of providing expert patient care. Markus is very knowledgeable and up to date about both his product line and the current hearing technologies and techniques.

I consider myself a “difficult patient” in many ways as I tend to be fairly particular when it comes to my hearing. Markus has been amazingly patient with me and has always been willing to help with whatever little issue I may have. It is obvious that he genuinely cares about me and my success with hearing aids.

I highly recommend Markus Hilbert and I trust his opinion and professional expertise.

Sincerely,

Mark


Hal & Astrid

Markus did not keep us waiting. He very politely introduced himself, and after talking to Hal for just a few minutes and investigating his hearing situation at length, he seamlessly adjusted to Hal's memory loss. Markus explained to both of us his findings, and I learned a lot in that session to make our life easier.

Audiologists who know their craft , and just as importantly , treat the clients with care and genuine understanding, are not easy to come by. And so we hope that Markus will look after my husband for a very long time.

We would very much appreciate that.

Sincerely,

Hal and Astrid


Mike & Anne Marie

It is, without hesitation, that we can recommend Markus Hilbert. He initially worked with my brother who has been profoundly hard of hearing since birth and needed a new hearing aid. Markus was professional but at the same time took an interest in his situation. Subsequently, both my husband and I have been tested and are very pleased with the care Markus has given us.

Mike and Anne Marie

Lawrence

I have been wearing hearing aids for the past 20 years. Recently I was fortunate to find Dr. Markus Hilbert. I am very impressed with the great service I have received from Dr. Hilbert. From my initial appointment to the final fitting Dr. Hilbert has been professional, knowledgeable and committed to providing me with the best hearing aids to meet my individual hearing needs. Dr. Hilbert accomplished and exceeded my expectations and today I am the proud wearer of the best hearing aids I have ever been fitted with. Without reservation, I would highly recommend Dr. Hilbert to anyone who is experiencing hearing issues.

Lawrence


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