Free Tests, No Wait Lists, No Fort Mac Tax, Full-Time Local Clinic
We don’t charge more just because we also live in the frozen north! We guarantee lowest prices.

Call us at 780-750-4327

Welcome to the Ossicle Hearing Fort McMurray website, our online home besides Facebook! Here are some updates, and a little bit about us. Check out the menu and all the links to find out more about hearing, testing, hearing aids, tinnitus and more! We love what we do, and hope to rub some of our enthusiasm off on you!

We are back at River City Centre!

River City Centre was severely debilitated by the 2020 Flood.  We took a  temporary space in Thickwood at Westwood Plaza 

As of June 1, 2021 we are back at River City Centre, upstairs in our old Suite 617!

Keep up to date by following us on Facebook at:


COVID-19, Pursuing Safe Practices

We continue to provide the community with hearing care throughout the ever changing COVID landscape. Keep updated on Facebook but we are OPEN and ACCESSIBLE.  

Follow our Facebook page for ongoing updates, and stay tuned!


Audiology Fort Mac started in 2012. The only audiology service was the hospital which due to structural changes at the time with Alberta Health lost some of its core clinical services which Dr. Hilbert, AuD provided after completing an ethical review to ensure there was no overlap in scope of practice between his clinical hospital work and private practice services. Dr. Hilbert, AuD set up that program after it was dormant for some time and handed it off to full time AHS employees while continuing monthly clinics. This went on until the full time clinic was opened in February 2019 at River City Centre until the flood at which time the full-time clinic moved to Thickwood and into Westwood Plaza. The downtown River City Centre location has re-opened with a brand new elevator for handicap accessibility.  

Dr. Hilbert, AuD’s intent in 2012 was to create a strong clinical hearing care presence in a deserving community that is underserviced. Residents of Fort McMurray and surrounding area had to commute to Edmonton for clinical care which is difficult due to the number of appointments sometimes involved in testing, fitting and following up. 

The Vision was to provide a full time service and the legacy is that this has been achieved in one of the most difficult times the city faced since the fires. The COVID era, cut-backs and flood all created a perfect storm for the community, yet we strived to provide the best in hearing care to continue long-term as a health care institution for the community of Fort McMurray.  

Rachel who joined Markus in 2016 has built up a vibrant clinic staffed with knowledgeable staff and based on best standards of practice, and moving into the new decade continues to provide a legacy of loyalty, trust, excellence and care that strive to exceed patient expectations and industry standards. 

We were the first to come and first to stay. And now thanks to our Team we can provide full time service with the Ossicle touch!

See what our patients have to say about us! 

We offer full and free testing and no wait lists! We are the only Audiology private practice provider in Fort McMurray. AHS at the hospital has public audiology services, and we provide the same and additional audiology services for all ages with no referral necessary. We provide hearing protection, hearing assessments, hearing aids and work with all funding sources including WCB, DVA, AADL, AISH, NIHB and more.  Full service, full-time and local. Tests are free, nominal charges may apply for employment tests or advanced paediatric diagnostics when available if our paediatric patient load is not full. Ossicle Hearing Fort McMurray offers specific and additional audiology services to support public health that include in-clinic workplace hearing tests, tinnitus evaluations, hearing aids fittings and service, custom hearing protection and auditory processing deficit assessments and work with all third parties to find you maximum coverage without charging more than major centres. You do not need a referral for our services.

We strive to offer the most affordable pricing for products. We back that up with our 10% Price Guarantee. If you find a lower price of the identical product in writing with regular  pricing, we will beat that price by 10%.

We bring experience to the practice of Audiology. If you wish to save the costs of multiple trips to Edmonton for hearing aid fittings and service, NOW YOU CAN STAY LOCAL.  Our consultation includes reviewing all medical options, a hearing assessement, paperwork and reporting for medical and insurance purposes, and a full review. You get a treatment plan and evidence based advice for your unique condition and your doctor and other care providers if applicable will get results and reporting.  We don’t just do hearing tests, we do an in-depth consultation. Is it worth it?  You decide - read Sara’s story.

Our team has expanded to more clinical staff working with Dr. Hilbert, Au.D. and this improves our availability and accessibility!

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© Ossicle Hearing Inc., 2016-2020 | audiology fort mac email | Phone 780-750-4327 | Fax 780-757-4792