Patients say it the best when it comes to their experience of our clinical  care. Read for yourself what patients have said.


I have used a lot audiometric offices over the years but never have I received customer service as good as yours absolute pleasure meeting and working with you guys to accommodate my hearing loss best regards  nick  


I am a senior in my 80th year ....I have worn hearing aids for the past 12 years. This year I went for a hearing test at Ossicle Hearing as my hearing has continued to decline. The doctor analyzed the results of the test and recommended  hearing aids that addressed my specific issues. Both the doctor and his Hearing Aid Practitioner have been stepping me through this new technology and demonstrating how it applies to me. One of the major learnings for me is that this technology has made major advancements in this field that we are not aware of. I would certainly recommend booking an appointment with Ossicle Hearing for a hearing test that will be conducted and analyzed by a Doctor of Audiology. The Doctor will explain and recommend how you can improve your current hearing issues. " You won't miss anymore meetings"

Larry Bourque


I can't thank you enough for caring about me as a person and not just a routine audiogram!

When I met with Dr. Hilbert, I expected to get the routine audiogram that I booked the appointment for. Instead, what I got was a comprehensive consultation that included not only the audiogram, but also a check-up on my hearing aid and a lengthy discussion regarding the details of my case.  The concerns that he raised prevented me from going through with an irreversible surgery on my ear that could have had adverse side-effects that would affect me for the rest of my life and wouldn't have even solved all of my hearing issues.  The passion that Dr. Hilbert has for ensuring his patients receive the diligent care that they deserve was clearly evident to me.  That alone was well worth the $200 fee. That was priceless to me.

But you can also add to that the fact that we haven't had an audiologist in Fort McMurray for several years now. Previously, I've had to travel 5h to get an audiogram. The process to get my hearing aid took three such trips. The inconvenience of taking extra time off work and the cost of the travel far outweighs Dr. Hilbert's fee.

I sincerely hope that Dr. Hilbert continues to operate his clinic in Fort McMurray so that other people can benefit from being one of his patients. The convenience of having Dr. Hilbert offer his services in Fort McMurray combined with the thorough and passionate care that he provides is exactly what we need in Fort McMurray.

 I truly appreciate your passion... thank you so much!



I am forever grateful for all that you have done in making my hearing successful and even keeping me in the career that I am so passionate about.

So thank you again!



I have been wearing hearing aids for the past 20 years. Recently I was fortunate to find Dr. Markus Hilbert. I am very impressed with the great service I have received from Dr. Hilbert. From my initial appointment to the final fitting Dr. Hilbert has been professional, knowledgeable and committed to providing me with the best hearing aids to meet my individual hearing needs. Dr. Hilbert accomplished and exceeded my expectations and today I am the proud wearer of the best hearing aids I have ever been fitted with. Without reservation, I would highly recommend Dr. Hilbert to anyone who is experiencing hearing issues.


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